Thanks for getting our new piece of furniture to us on Wednesday.
Your guys did a fantastic job in bringing it into the apartment & taking away the rubbish.
We love the piece it looks so good in the apartment with its grand size and relaxing feature of the wood.
We can’t speak highly enough of this family owned and operated business. From the moment we entered this iconic showroom on Melbourne’s Southbank some years back, little did we know that the initial experience of a smile and offer of freshly brewed coffee would result in Gainsville project managing the interiors of a number of properties for us commencing with design and concluding with delivery and installation. How refreshing it was to experience such a high degree of care during the final phase not to mention the removal of all packaging materials. Although we have experienced the odd challenge over the years which would undoubtedly be the case with most if not all importers, all concerns without exception albeit delivery or otherwise were dealt with in a professional, courteous and timely manner”. “That’s what’s important” Thank you Gainsville
Geoff & Kerri
I have had fantastic customer service when dealing with Gainsville Furniture. I have purchased many items from them and have no problems with any of them. The staff are extremely knowledgeable on all of their product range. Delivery and installation was carried out timely and professionally. I will definitely purchase more furniture from Gainsville.
We Live in East Gippsland and went looking for a high quality Lounge suite. We were very dissapointed with all of the reputable stores visited. We extended our search to Melbourne with similar results, until we entered the Gainsville city store. There sitting on display was the lounge suite we were looking for i.e. outstanding quality at a price we were prepared to pay for high end furniture. On more than one occasion we found the staff very friendly and more importantly very knowledgable on all their goods. Needless to say, we purchased that Lounge suite and followed purchase up with another.
John and Michelle
Love the new bedroom suite! Thanks heaps Gainsville for the prompt delivery and setup, great service indeed!
Hi Gainsville, I wanted to share a snapshot of some of the beautiful pieces that we have purchased from Gainsville… Including lounge and dining chairs. My family and I are so happy with how they have complemented our home.
Kind regards, Tammy
We recently had the floating TV unit installed. We were happy with all aspects of the transaction. It was delivered ahead of schedule, we were kept informed of progress, we were able to communicate with the factory regarding specifications etc and the installation went very smoothly.
We found out about Gainsville from a neighbour who had a similar unit installed and who were also very pleased with the whole experience.
These guys definitely know what quality and customer service is about! The level of service and their time spent assisting me make the right decision prior to the purchase was above and beyond. Will always come back to Gainsville for modern furniture that I know will last!