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Gainsville Customer Reviews

This page is dedicated to our Customer Reviews, thank you all for your time and appreciate your contribution.

If you would like to post a review, please email us at feedback@gainsville.com.au


John & Michelle posted this on Jan 22, 2014

We Live in East Gippsland and went looking for a high quality Lounge suite. We were very dissapointed with all of the reputable stores visited. We extended our search to Melbourne with similar results, until we entered the Gainsville city store. There sitting on display was the lounge suite we were looking for i.e. outstanding quality at a price we were prepared to pay for high end furniture. On more than one occasion we found the staff very friendly and more importantly very knowledgable on all their goods. Needless to say, we purchased that Lounge suite and followed purchase up with another.

mick and lynely posted this on Jan 15, 2014

the team at gainsville,in particular [name removed] are 1st class,helpful,polite and are there to help and assist in every way to ensure you make the perfect choice re the furniture you require!
there furniture like there service is spectacular as well as being reasonably priced!
i couldn’t be happier from start to finish,thanks [name removed]

John posted this on Jan 15, 2014

All the furniture whether it be lounge, bedroom or occassional is of the highest quality and exclusive to Gainsville. I have looked elsewhere but can’t find the comperable furniture . Even the trinkets compliment the furniture and the staff are willing to go that extra step to make the purchase complete. I’m happy to have purchased a “Gainsville “

Kerri and Geoff posted this on Jan 14, 2014

We can’t speak highly enough of this family owned and operated business. From the moment we entered this iconic showroom on Melbourne’s Southbank some years back, little did we know that the initial experience of a smile and offer of freshly brewed coffee would result in Gainsville project managing the interiors of a number of properties for us commencing with design and concluding with delivery and installation. How refreshing it was to experience such a high degree of care during the final phase not to mention the removal of all packaging materials. Although we have experienced the odd challenge over the years which would undoubtedly be the case with most if not all importers, all concerns without exception albeit delivery or otherwise were dealt with in a professional, courteous and timely manner”. “That’s what’s important”Thank you GainsvilleGeoff & Kerri Carlton Victoria

Jenny posted this on Jan 13, 2014

I have had fantastic customer service when dealing with Gainsville Furniture. I have purchased many items from them and have no problems with any of them. The staff are extremely knowledgeable on all of their product range. Delivery and installation was carried out timely and professionally. I will definitely purchase more furniture from Gainsville.

Sam Etheredge posted this on Sep 09, 2013

Our experience was perfect. Purchased a king bed, bedside tables and dresser. Great informed knowledge of the products by the in store staff. Complete information on warranties. Ordered on Monday received and installed Wednesday. Polite and given tips on care by the installer. Couldn’t love it more!! Well done Gainsville!!